El Chico Restaurants, Inc. is part of an organization with
65 years of restaurant experience and 35 years of franchise
experience. Support ServicesWe operate over 100 company
owned restaurants and 25 franchise restaurants in 18 states
and Canada. These decades of experience as a restaurant
operator and franchisor enable us to offer our single-unit
and multi-unit franchisees the highest level of support.
The following are services we offer our franchisees:
We are ready to assist you in locating a site for your
El Chico Cafe. Over the years we have developed site
selection criteria you can use as a guideline in locating
your new restaurant. While we do not select your site
for you, we will be available to consult with you based
on our experience in selecting sites for our own units.
We will review your site choices and help you make an
evaluation based on building criteria, market area, site
characteristics and access.
We provide a set of restaurant plans and will work with you
to develop a layout to fit the particular characteristics of
your site. Our construction personnel can visit your site
and offer recommendations for necessary modifications.
We can also assist you with remodeling enhancement
programs, equipment specifications, source lists,
document/permit review and design review.
We understand the value of consistent and comprehensive
training standards. Our Training Department has developed
a detailed and extensive program to prepare your
management team to run the restaurant.
At our management training facility in Dallas, Texas,
we will provide your management team with training on
how to run your El Chico Cafe. In addition to classroom
instruction, there is hands-on front and back of the
house training in a corporate restaurant. We have also
developed training programs for your employees that
cover all aspects of operating your restaurant from
food preparation techniques to service standards.
El Chico Restaurants, Inc. will send a team of
experienced trainers prior to your opening to train
all new crew members. They will provide hands-on
training during the opening for both the front and
back of the house. The training team will remain
on-site after the restaurant opens as a support
unit for the management team.
As part of our ongoing commitment to quality
service, we continue to upgrade and refine our
training program as new training methods become
available to us. As part of the El Chico system,
you will have all these materials available to
you. Our philosophy is that proper training is
one of the key ingredients to your success as
an El Chico franchisee.